CUSTOMER SERVICE TRAINING

 

PERFECT FOR SMALL BUSINESSES LOOKING TO ENHANCE THE CUSTOMER EXPERIENCE.

You work hard to create a reputable business, therefore sustaining a positive image is a must. We offer customer service training that will push your team to the next level of excellence. We cover professional attire, social awareness, professionalism, and service etiquette.

 

 Our Staff customer service etiquette training will have your employees operating with the highest standards.

 

Our Curriculum Includes:

• Self Presentation: Appropriate Dress & Grooming

• Greetings & Pleasantries 

• Professionalism

• Working as a Team

• Managing Unpleasant Customers

• Executing First Class Service

• Diversity & Inclusion - Social Awareness

• Operating with Confidence

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Pricing for training begins at $1.150 (8hr session)

Fees include a pre-training planning consultation, consultant travel, custom service presentation, handout materials,  team-building exercises, and continued coaching.